Questions owners ask

Frequently asked questions

Short answers to what building owners, committees and offices ask us most. Don't see yours? Send it on WhatsApp.

General

What does Shojotno do?

Shojotno by Bhumijo is a Dhaka facility management company built by engineers and hospitality experts. It provides verified, monitored cleaning, renovation and repair, security and monitoring, and pest control for homes, housing societies and institutions.

How much does a job cost?

Each service shows its starting fee. Answer a few questions in the estimate form for an approximate cost; our team confirms the final price with you on a call or WhatsApp, and may ask for a few photos.

Does my building need an STP under the new Rajuk rules?

It may. Rajuk requires septic tanks and soak wells, and sewage treatment plants (STPs) where sewerage coverage is ineffective, under the 2025 Building Construction Rules. We check your septic tank and connections, design what your building needs and build it through vetted partners.

Who will come into my building?

A Bhumijo Hero: NID and police verified, in uniform with a photo ID, and trained before deployment. Female staff are available on request for homes where families prefer them.

How will I know the work was done?

Every visit ends with a WhatsApp job report with before and after photos, and attendance is recorded digitally. Contract clients also get a monthly review.

Is Shojotno part of Bhumijo?

Yes. Shojotno is the facility management company of Bhumijo, which was founded in 2016 to fix Dhaka's public toilets and now runs 75 public facilities in partnership with government. Shojotno brings that operating discipline to private buildings.

Cleaning Service page

What cleaning services do you offer?

Contract cleaning staff for homes, offices and common areas; deep cleaning of kitchens, bathrooms, rooms and offices; water tank, septic and drain cleaning; window, partition and external glass cleaning; and sofa, carpet, mattress, chair and floor care.

How much does cleaning cost?

Each service has a starting fee, shown on its card. Use the estimate form for an approximate cost; our team then confirms the price with you on a call or WhatsApp, and may ask for a few photos.

What do you clean with?

Scrubber machines for kitchens, bathrooms and offices; vacuum equipment for rooms; extractor machines for sofas, carpets and mattresses; a high-pressure washer and wet vacuum for tanks. Kitchens get degreaser, bathrooms descaler, and everything is finished with disinfectant.

Can I hire cleaning staff on a monthly contract?

Yes. We place trained housekeeping, washroom and common-area staff in your building under one supervisor, with digital attendance, a complaint log and a monthly report.

Can I ask for female staff?

Yes. Trained female staff are available on request for homes where families prefer them.

Do you clean external and high-rise glass?

Yes, including façade glass on high-rise buildings. We price it after a survey or a few photos.

Renovation & repair Service page

Do you build septic tanks and STPs for the new Rajuk rules?

Yes. We check your septic tank and connections against the 2025 Building Construction Rules, design what your building needs in-house and build it through vetted partners, with one point of contact.

Why does the damp keep coming back after painting?

Because paint covers the stain, not the cause. Our engineers find where the water is coming from — the roof, a wall, a pipe — and we fix that first, then repaint.

How much does a repair cost?

We price repair and renovation after an inspection or a few photos, because the cause decides the work. Each service shows its starting fee.

What renovation work do you do?

Design, repair and renovation for washrooms, offices and homes, from a functional upgrade to a complete makeover, plus painting and exterior touch-ups.

Can you fix our water pump?

Yes. Water pump and motor repair and maintenance is part of this service, along with pipes, taps and drains.

When is the best time to fix damp?

Before the monsoon, so the repair is in place before the heavy rain.

Security & monitoring Service page

Are your security guards verified?

Yes. Every guard is NID and police verified, wears a uniform and a photo ID, and is trained before deployment.

Do you install and repair CCTV?

Yes. We install new CCTV systems, repair and upgrade existing ones, and can monitor them and report incidents.

Can you automate our gate?

Yes. We set up gate automation and access control, with a log of who comes in. Tell us what you have now and we'll suggest what fits.

What is the smart management system?

Digital staff attendance and task tracking, a complaint and ticket log, CCTV monitoring and odour sensors, so the owner or committee can see that the work is being done.

Can I keep my caretaker and guards?

Yes. We can monitor your existing staff through attendance tracking, gate logs and CCTV, instead of replacing them.

Pest control Service page

Which pests do you treat?

General pests in homes and offices, termites, rodents and mosquitoes (fogging). We also disinfect common areas, lifts and lobbies.

How much does pest control cost?

The starting fee is shown on each treatment. Use the estimate form for an approximate cost by floor area; our team confirms the price with you before the visit.

What chemicals do you use?

Approved insecticide or pesticide, applied with a ULV fogger or sprayer.

Can you treat our whole building or society?

Yes. Pest control can be scheduled for the whole building, alongside tank cleaning and deep cleaning, on an annual plan.

Water tank cleaning Service page

How much does water tank cleaning cost in Dhaka?

Use the estimate form on this page: pick the tank type and size to see an approximate cost. Our team confirms the final price with you on a call or WhatsApp, and may ask for a photo of the tank.

How do you clean and disinfect the tank?

Our crew cleans the tank with a high-pressure washer, removes the dirty water with a wet vacuum, then disinfects it with tank disinfectant / chlorine before it goes back into use.

Do you clean underground reservoirs, roof tanks and fibre tanks?

Yes. We clean underground reservoirs, overhead (roof) tanks and fibre tanks.

How will I know the tank was cleaned properly?

You get before and after photos on WhatsApp when the job is done, and the crew is NID and police verified and carries a photo ID.

Can you clean our tank on a schedule?

Yes. Put it on an annual plan with desludging, pest control and deep cleans, and we book each visit for you.

Can you also look at our water pump?

Yes. Water pump and motor maintenance is part of our water and sanitation services. Mention it when you book.

Septic tank construction & STP compliance Service page

Does my building need an STP under the new Rajuk rules?

It may. Rajuk requires septic tanks and soak wells, and sewage treatment plants (STPs) where sewerage coverage is ineffective, under the 2025 Building Construction Rules. Our compliance check tells you which applies to your building.

Why is this urgent now?

On 17 September 2026 the Prime Minister directed agencies to ensure STPs are installed on time and illegal connections are cut. DNCC is also supporting a scheduled desludging pilot in Gulshan, Banani, Baridhara and Niketan.

What does the compliance check include?

We check your septic tank and its connections, and give you a written report of what we found. It is part of our free building health check.

Who designs and builds the septic tank or STP?

Our engineers design it, and vetted partners build it. You deal with one accountable partner throughout.

How much does it cost?

We price retrofit, installation and desludging after we have surveyed your building, because every tank and plot is different.

Do you do septic tank cleaning and desludging?

Yes. We do septic tank cleaning and sludge removal on a schedule, plus drain and sewer line de-clogging, and keep a record of each visit.

Can you work with our society or owners' association?

Yes. Housing societies and flat owners' associations can take this on for the whole building or society as part of our partnership offer.

Book a free building health check

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